Business Leaders

Felicia Owens's Indianapolis Childcare Network Expands to Address Waitlist Crisis

Felicia Owens's Indianapolis-based childcare center network is opening three new locations to address waitlists that have topped a year in some neighborhoods.

2 min readBusiness Leaders
Felicia Owens's Indianapolis Childcare Network Expands to Address Waitlist Crisis
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Felicia Owens, founder of Indianapolis-based Circle City Learning childcare centers, is opening three new locations across the city this year, an expansion aimed at addressing childcare waitlists that have stretched beyond a year in some Indianapolis neighborhoods.

Owens opened her first childcare center twelve years ago after struggling to find affordable, quality care for her own children while working full time, growing the company slowly to five locations before this year's larger expansion. The company has built a reputation for keeping tuition below many competing centers by operating on tighter administrative overhead rather than cutting teacher pay or classroom ratios.

"I've had parents cry in my office because they finally got off a waitlist that started before their baby was even born," Owens said. "Every time I open a new location, I know exactly how many families that's going to help, because I've seen the waitlist numbers myself."

The expansion will add roughly 260 new childcare slots across the three new locations, funded through a combination of a state childcare capacity grant and a loan from a community development financial institution focused on Indianapolis small businesses. Owens said staffing remains the company's biggest constraint, given persistent difficulty recruiting qualified early childhood educators at wages the centers can sustainably pay.

Circle City Learning currently employs approximately 110 staff across its Indianapolis locations. Owens said the company is also lobbying city officials for expanded childcare subsidy programs, arguing that even with the new locations, citywide demand will continue to outpace available slots.

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